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<?php

namespace App\Services\Statistics;

use App\Models\SupportTicket;
use DB;

class SupportService 
{
    public function getOpenTickets()
    {
        $total = SupportTicket::select(DB::raw("count(id) as data"))
                ->where('status', 'Open')
                ->get();  
        
        return $total[0]['data'];
    }


    public function getRepliedTickets()
    {
        $total = SupportTicket::select(DB::raw("count(id) as data"))
                ->where('status', 'Replied')
                ->get();  
        
        return $total[0]['data'];
    }


    public function getPendingTickets()
    {
        $total = SupportTicket::select(DB::raw("count(id) as data"))
                ->where('status', 'Pending')
                ->get();  
        
        return $total[0]['data'];
    }


    public function getResolvedTickets()
    {
        $total = SupportTicket::select(DB::raw("count(id) as data"))
                ->where('status', 'Resolved')
                ->get();  
        
        return $total[0]['data'];
    }


    public function getClosedTickets()
    {
        $total = SupportTicket::select(DB::raw("count(id) as data"))
                ->where('status', 'Closed')
                ->get();  
        
        return $total[0]['data'];
    }

}