Your front desk is overwhelmed. Alfred answers patient calls, schedules appointments, sends reminders, verifies insurance, and triages after-hours emergencies — 24/7.
Your receptionist can't answer calls, check in patients, verify insurance, and process payments simultaneously.
Dental practices miss 20-35% of incoming calls. Each missed call is a potential new patient worth $1,200+ in first-year revenue.
Without automated reminders, no-show rates hit 15-20%. Empty chairs mean lost revenue — typically $200-$500 per missed appointment.
Patients filling out paper forms in the waiting room wastes 15-20 minutes per visit. Illegible handwriting causes data entry errors.
Toothaches don't wait for business hours. Without triage, patients go to the ER or find another dentist.
Six AI-powered solutions designed for dental and medical offices.
Alfred answers every call, checks real-time availability, books appointments, and sends confirmation texts. Handles new patients and returning patients differently.
Collects insurance information before visits, verifies coverage, checks eligibility for specific procedures, and alerts staff to any issues before the patient arrives.
Sends appointment reminders via text, email, and voice call at optimal intervals. Automated follow-up for confirmations and easy rescheduling links.
Sends digital intake forms before appointments. Medical history, insurance info, and consent forms completed on the patient's phone — data syncs to your PMS.
Triages after-hours calls using clinical decision trees. Routes true emergencies to on-call providers, schedules urgent next-day appointments, and provides home care guidance.
Answers patient questions about recommended treatments, costs, payment plans, recovery expectations, and preparation instructions — before and after appointments.
Alfred for dental and medical practices prioritizes patient data security. All communications are encrypted, access is strictly controlled, and comprehensive audit logs are maintained.*
*Each practice should consult their compliance officer. Alfred provides tools to support compliance but does not guarantee compliance for any specific regulatory framework.
Three steps to an AI-powered front desk.
Set your providers, appointment types, durations, and availability. Alfred understands hygiene vs. exam vs. procedure scheduling.
Choose your AI voice, configure your greeting, and set up call flows for scheduling, emergencies, and general inquiries.
Connect to Dentrix, Eaglesoft, or Open Dental. Alfred reads and writes to your schedule, ensuring real-time accuracy.
A patient calls to schedule a cleaning.
Alfred works with the dental and medical software you already use.
See the impact on your practice operations.
| Metric | Before Alfred | With Alfred |
|---|---|---|
| Calls answered | 65-80% | 100% — every call |
| No-show rate | 15-20% | Under 5% |
| Patient intake time | 20 min (paper forms) | 5 min (digital, pre-visit) |
| Insurance verification | Manual, day-of | Automated, pre-visit |
| After-hours coverage | Voicemail only | AI triage + scheduling |
| Front desk phone time | 4+ hours/day | Under 1 hour/day |
"We were losing 10-15 new patients per month to missed calls. After deploying Alfred, our new patient bookings jumped 40%. The after-hours triage alone saved us from losing emergency patients to competitors. Our front desk team is so much less stressed."Dr. Sarah Kim, DDSBright Smile Family Dentistry — Calgary, AB
Common questions from dental and medical practices.
Never miss a patient call again. Alfred handles scheduling, reminders, and triage — 24/7.
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