Turn your online store into a 24/7 sales machine. Alfred handles product recommendations, order tracking, returns, and cart recovery — while your team focuses on growth.
Scaling your store shouldn't mean scaling your support costs linearly.
70% of online shopping carts are abandoned. Every lost cart is lost revenue — and most could be recovered with the right follow-up.
"Where's my order?" makes up 40% of all support tickets. Your team answers the same questions hundreds of times a day.
Your customers shop at 2 AM across 15 time zones. But your support team works 9-5 in one.
Six AI-powered solutions built for e-commerce at scale.
Alfred analyzes browsing behavior and purchase history to recommend products in real-time via chat. Like having your best salesperson available around the clock.
Customers ask "Where's my order?" and get instant tracking updates with estimated delivery times. No ticket created, no agent needed.
Alfred walks customers through your return policy, generates return labels, initiates refunds, and updates order status — all automatically.
Detects abandoned carts and triggers personalized recovery messages via email, SMS, or chat. Smart incentives based on cart value and customer history.
Serve customers in 30+ languages with native-quality responses. Auto-detects customer language and responds naturally — not with robotic translations.
Solicits reviews post-purchase, monitors feedback across platforms, responds to reviews, and flags negative sentiments for immediate follow-up.
Three steps to AI-powered e-commerce support.
Link your Shopify, WooCommerce, or other platform. Alfred syncs your product catalog, orders, and customer data automatically.
Alfred learns your products, policies, FAQs, and brand voice. It understands sizing guides, shipping rules, and return windows.
Add Alfred to your website chat, email, social media, and phone. One AI brain, consistent experience everywhere.
A customer browses your store at 11 PM.
Native integrations with the platforms you already use.
The impact on your store metrics.
| Metric | Before Alfred | With Alfred |
|---|---|---|
| Average response time | 4-8 hours | Under 3 seconds |
| Support availability | Business hours only | 24/7/365 |
| Cart recovery rate | 5-10% | 25-35% |
| Support tickets/month | 2,000+ | 700 (65% automated) |
| Language support | 1-2 languages | 30+ languages |
| Cost per interaction | $5-8 (human agent) | $0.03 (AI) |
"We integrated Alfred with our Shopify store and saw a 35% reduction in support tickets within two weeks. The cart recovery feature alone paid for a year of service in the first month. Our CSAT score actually went up — customers love getting instant answers at any hour."James ChenFounder, NovaBright Skincare — Vancouver, BC
Common questions from online store owners.
24/7 AI support, product recommendations, and cart recovery — starting today.
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