Eliminate check calls, automate dispatch, and give customers real-time visibility. Alfred handles shipment tracking, driver coordination, and supply chain communications.
Too many calls, too many spreadsheets, too many things falling through the cracks.
Dispatchers spend 3-4 hours daily making and receiving check calls. "Where's the truck?" is asked hundreds of times per day.
Customers and brokers can't track shipments without calling in. ETAs are manually estimated and frequently wrong.
Dock scheduling, receiving notifications, and inventory updates happen across phone, email, and text — with no single source of truth.
Six solutions that transform logistics communication and coordination.
Real-time tracking across all carriers in a single view. Customers call or text to get instant status updates. Proactive notifications for delays and exceptions.
AI-optimized dispatch based on location, availability, load capacity, and HOS compliance. Communicates assignments via voice or text. Handles schedule changes in real-time.
Automatic ETA calculations based on real-time traffic, weather, and driver location. Proactive updates pushed to customers, brokers, and receivers.
Dock scheduling, receiving notifications, inventory updates, and pick/pack workflow triggers. Coordinates between carriers, warehouse staff, and shippers.
Automated PO confirmations, shipping notifications, and delivery scheduling with suppliers. Tracks compliance and sends reminders for overdue shipments.
Analyzes historical data and market signals to predict demand spikes. Sends alerts to procurement and warehouse teams so they can prepare in advance.
Three steps to AI-powered logistics.
Integrate with your TMS, WMS, and carrier accounts. Alfred syncs shipment data, driver info, and customer records automatically.
Set up notification rules, escalation paths, dispatch preferences, and customer communication templates for your operation.
Launch across phone, chat, and automated communications. Monitor performance and scale from 100 to 100,000 shipments per day.
A customer calls about their shipment.
Native integrations with the tools your operation runs on.
Measurable impact on logistics operations.
| Metric | Before Alfred | With Alfred |
|---|---|---|
| Check calls per day | 200+ manual calls | Automated — 60% eliminated |
| ETA accuracy | Estimated manually | Real-time, GPS-based |
| Customer inquiries | Hold for dispatcher | Instant AI response |
| Dispatch time | 15-20 min/assignment | AI-optimized in seconds |
| Shipment visibility | Carrier-by-carrier lookup | Unified multi-carrier view |
| Supplier follow-ups | Manual tracking | Automated reminders & alerts |
"Our dispatch team was drowning in check calls — over 200 per day. Alfred now handles 60% of those calls automatically. Customers get real-time updates without holding, and our dispatchers focus on exceptions instead of status checks. We saved two full-time positions."Kevin O'BrienDirector of Operations, NorthStar Freight — Winnipeg, MB
Common questions from logistics companies.
Fewer check calls. Real-time visibility. Happier customers. Lower costs.
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